Secure Shopping at Ethel & Em

When you place an order or access your account information, it's done using the Secure Socket Layer (SSL) encryption method; your details are encrypted before the information goes from your computer to ours.

When this is happening, you'll see a padlock symbol at the bottom of the browser - this means that your details are totally safe from prying eyes and that only Ethel & Em can see them. (Some browsers don't have this symbol; if the address of the web page starts with https, this also confirms you're secure). This method is the recognised standard for secure transactions.

If you have any further security concerns, you can contact our team during business hours.